Contact us

PAKOFF GLOBAL BRAND S.R.L.
contacts@pakoff.com

Via Enrico Mattei 2
27038 Robbio (PV), Italy

AN ORDER IN PROGRESS

You can follow your order from your account at any time: you see the preparation, the courier on his way and the estimated arrival time.

If something goes wrong on delivery (a missing product, damaged packaging, a delay), report it from the order itself. The claim reaches us with everything we need, which saves you explaining it all again.

A QUESTION BEFORE BUYING

The most frequent answers — choosing a caviar, storing it, tasting it, delivery times — are gathered in our customer service page.

A PARTICULAR REQUEST

A private reception, delivery aboard a yacht or a private jet, a bespoke gift box, a large order: these are handled case by case. Mention them in the delivery instructions when ordering, or contact us beforehand.